FAQs

How long will my first appointment last?
Typically, your first appointment will last a little over an hour. We are more than willing to cater to our patients schedules, so if you are in a hurry, just let the physical therapist or office coordinator know and we’ll make sure you leave on time. To save time, visit our “patient forms” section and have those filled out and ready when you come in!

How soon can I get in for an appointment?

We often have appointments open the very next day, or even that same day you call!

What do I need to bring to my first appointment?

For your first appointment, we ask you bring your insurance card and the prescription/referral if your doctor gave you one.

Do I need to bring XRays/Medical Reports from my doctor?

While it’s not necessary, it’s often helpful for the physical therapists to look at these. We can also request this from your doctor once you come in for your first visit.

What should I wear for my first appointment?
Dress comfortably (that includes comfortable footwear/sneakers). Shorts/sweats or warmups are recommended for leg injuries and a tank top or a loose short sleeve shirt for arm and shoulder related injuries.

Can I bring someone with me to my physical therapy appointments?

Yes, family or friends are welcome to accompany you to observe or to stay in the waiting area during your appointment.

Do I need to contact my insurance company to let them know I am coming or to set up preauthorization?

We will take care of any authorization your insurance company may require.



If my injury occurred at work, what information do I need?

Please bring any paperwork you have received regarding your claim. At the very least, we need the name of the insurance company, the claim/case number, and the date of your accident.

Is the gym open to the public?

Yes

Do I have to be a former patient to sign up for the gym program?

No

How much does a gym membership cost?

$40.00 per month, $200.00 per 6 months or $350.00 per year

When can I use the gym?

Anytime Monday-Friday 7:00AM-7:30PM and Saturday 7:00AM-1:00PM

Are there showers available at the facility?

Yes